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Value Stream Optimization Services
The Coffee Break
Our experience and musings on SaaS, value streams, customer centric organizations and more...
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Dan OKeefe
Feb 9, 20222 min read
Customer Obsessed? Or Customer Reactive?
Many organizations today say they put the customer at the center of everything they do. Yet, organizational behavior shows otherwise.
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Dan OKeefe
Feb 8, 20221 min read
Best in Class Saas, Part 4: Profiles In Maturity
Applying best in class SaaS models for growth, churn and margin to early stage, pre-IPO and mature company profiles.
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Dan OKeefe
Feb 7, 20223 min read
Best in Class SaaS, Part 3: Margin
Apply the Rule of 40 against best in class revenue growth to define an annual SaaS EBITDA model
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Dan OKeefe
Feb 7, 20223 min read
Best in Class SaaS, Part 2: Customer Churn
Apply the Quick Ratio against best in class revenue growth to define an annual SaaS churn rate model.
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Dan OKeefe
Feb 7, 20223 min read
Best In Class SaaS, Part 1: Revenue Growth
The Mendoza Line is a baseball term for the batting average below which a hitter is not worth hiring. The same principle applies to SaaS...
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